Published: August 1, 2016
Languages: English, Arabic, Bulgarian, Simplified Chinese, Traditional Chinese, German, Spanish, French, Italian, Japanese, Korean, Norwegian, Dutch, Polish, Portuguese Brazillian, Romanian, Russian, Thai, Turkish
Audiences: Information workers
Technology: Word 2016
Credit toward certification: MOS

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

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Create and manage documents (25-30%)
Create a document
Create a blank document, create a blank document using a template, open a PDF in Word for editing, insert text from a file or external source
Navigate through a document
Search for text, insert hyperlinks, create bookmarks, move to a specific location or object in a document
Format a document
Modify page setup, apply document themes, apply document style sets, insert headers and footers, insert page numbers, format page background elements
Customize options and views for documents
Change document views, customize views by using zoom settings, customize the Quick Access Toolbar, split the window, add document properties, show or hide formatting symbols
Print and save documents
Modify print settings, save documents in alternative file formats, print all or part of a document, inspect a document for hidden properties or personal information, inspect a document for accessibility issues, inspect a document for compatibility issues

Format text, paragraphs, and sections (25-30%)
Insert text and paragraphs
Find and replace text; cut, copy, and paste text; replace text by using AutoCorrect; insert special characters
Format text and paragraphs
Apply font formatting, apply formatting by using Format Painter, set line and paragraph spacing and indentation, clear formatting, apply a text highlight color to text selections, apply built-in styles to text, change text to WordArt
Order and group text and paragraphs
Format text in multiple columns; insert page, section, or column breaks; change page setup options for a section

Create tables and lists (20-25%)
Create a table
Convert text to tables, convert tables to text, create a table by specifying rows and columns, apply table styles
Modify a table
Sort table data; configure cell margins and spacing; merge and split cells; resize tables, rows, and columns; split tables; configure a repeating row header
Create and modify a list
Create a numbered or bulleted list, change bullet characters or number formats for a list level, define a custom bullet character or number format, increase or decrease list levels, restart or continue list numbering, set starting number value

Create and manage references (5-10%)
Create and manage reference markers
Insert footnotes and endnotes, modify footnote and endnote properties, create bibliography citation sources, modify bibliography citation sources, insert citations for bibliographies, insert figure and table captions, modify caption properties
Create and manage simple references
Insert a standard table of contents, update a table of contents, insert a cover page

Insert and format graphic elements (20-25%)
Insert graphic elements
Insert shapes, insert pictures, insert a screen shot or screen clipping, insert text boxes
Format graphic elements
Apply artistic effects, apply picture effects, remove picture backgrounds, format objects, apply a picture style, wrap text around objects, position objects, add alternative text to objects for accessibility
Insert and format SmartArt graphics
Create a SmartArt graphic, format a SmartArt graphic, modify SmartArt graphic content

Preparation options

Who should take this exam?

Successful candidates for the Word 2016 exam have a fundamental understanding of the Word environment and the ability to complete tasks independently. They demonstrate the correct application of the principal features of Word 2016 by creating and editing two- to three-page documents for a variety of purposes and situations. Document examples include professional-looking reports, multi-column newsletters, résumés, and business correspondence.

Microsoft Office Specialist (MOS) 2016 certification exams introduce a new performance-based format for improved testing of a candidate’s knowledge, skills, and abilities using the MOS 2016 programs:

MOS 2016 exam task instructions generally do not include the command name, as in previous versions. For example, function names are avoided and are replaced with descriptors. This means candidates must understand the purpose and common usage of the program functionality in order to successfully complete the tasks in each of the projects.
The MOS 2016 exam format incorporates multiple projects.

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