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Category: Microsoft Office

Published: June 30, 2010
Languages: English
Audiences: Information workers
Technology: Microsoft Office 2010 suites
Credit toward certification: Microsoft Office Specialist

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Sharing and maintaining documents
Apply different views to a document
Selecting zoom options; splitting and arranging windows (view side by side, synchronous scrolling), document views (reorganizing a document outline, master documents, subdocuments, web layout, draft); switching windows; opening a document in a new window
Apply protection to a document
Applying protection by using the Microsoft Office Backstage view commands (applying controls and restrictions to document access, password-protecting a document, marking as final); applying protection by using ribbon commands
Manage document versions
Recovering draft versions; deleting all draft versions
Share documents
Sending documents via email, OneDrive, or Internet fax; changing file types; creating PDF documents; creating and publishing a blog post; registering a blog account
Save a document
Using compatibility mode, protected mode, and Save As options
Apply a template to a document
Finding templates (locating a template on your disk, finding templates on the web)

Preparation resources
Video: View the ruler and adjust zoom in Word Starter
Save a document in Word
Save a document to your OneDrive from Office 2010

Formatting content
Apply font and paragraph attributes
Applying character attributes; applying styles; using Format Painter
Navigate and search through a document
Using the Navigation Pane (headings, pages, results), Go To, browse by button, and Highlight features; setting Find and Replace options (format, special)
Apply indentation and tab settings to paragraphs
Applying indents (first line, hanging); setting tabs; using the Tabs dialog box; setting tabs on the ruler; clearing tabs; setting tab stops; moving tab stops
Apply spacing settings to text and paragraphs
Line spacing, paragraph spacing
Create tables
Using the Insert Table dialog box; using Draw Table; inserting a Quick Table; converting text to tables; using a table to control page layout
Manipulate tables in a document
Sorting content; adding a row to a table; adding a column to a table; splitting, merging, moving, resizing, and deleting a row or column; defining the header row; converting tables to text; viewing gridlines
Apply bullets to a document
Applying bullets; selecting a symbol format; defining a picture to be used as a bullet; using AutoFormat; promoting or demoting bullet levels

Preparation resources
Style basics in Word
Adjust the line spacing between text or paragraphs
Create a bulleted or numbered list

Applying page layout and reusable content
Apply and manipulate page setup settings
Setting margins, non-breaking spaces, hyphenation, and columns; working with breaks; forcing a page break; inserting a section break (continuous, next page, next odd, next even); inserting a blank page into a document
Apply themes
Using a theme to apply formatting; customizing a theme
Construct content in a document by using the Quick Parts tool
Adding built-in building blocks (quotes, text boxes, headers, footers, cover pages, watermarks, equations)
Create and manipulate page backgrounds
Formatting a document’s background; setting a colored background; adding a watermark; placing page borders
Create and modify headers and footers
Inserting and formatting page numbers; inserting the current date and time; inserting a built-in header or footer; adding content to a header or footer (custom dialog box, manual entry); deleting a header or footer; changing margins; applying a different first page attribute

Preparation resources
Change page margins
Apply themes to Word documents
Add or remove headers, footers, and page numbers

Including illustrations and graphics in a document
Insert and format pictures in a document
Adding captions; applying artistic effects and picture styles; compressing pictures; modifying a shape; adjusting position and size; inserting screenshots
Insert and format shapes, WordArt, and SmartArt
Adding text to a shape; modifying text on a shape; adding captions; setting shape styles (border, text); adjusting position and size
Insert and format Clip Art
Organizing ClipArt, captions, artistic effects, compressing pictures, corrections, modifying the shape, reset, picture styles, arranging options, size
Apply and manipulate text boxes
Formatting, saving selection to text box gallery, text box styles, text direction, shadow effects, 3-D effects, arranging options

Preparation resources

Move a WordArt, shape, or text box
Change the size of a picture, shape, text box, or WordArt

Proofreading documents
Validate content by using spelling and grammar checking options
Grammar and style options
Configure AutoCorrect settings
Adding, removing, exceptions, AutoCorrect dialog
Insert and modify comments in a document
Inserting a comment; editing a comment; deleting a comment; viewing a comment (viewing comments from another user, viewing comments inline, viewing comments as balloons)

Preparation resources
Check spelling and grammar
AutoCorrect spelling, and insert text and symbols
Insert or delete a comment

Applying references and hyperlinks
Apply a hyperlink
Hyperlink using text; hyperlink using graphic, headings, and bookmarks; creating new document; email address
Create endnotes and footnotes in a document
Managing footnote and endnote location; configuring footnote and endnote format, presentation, and numbering
Create a table of contents in a document
Default formats, showing levels, alignment, tab leader, formats, options; modifying styles; updating table

Preparation resources
Insert or create footnotes and endnotes
Create a table of contents or update a table of contents

Performing mail merge operations
Setup mail merge
Performing a mail merge using the Mail Merge Wizard; performing a mail merge manually; auto checking for errors
Execute mail merge
Print, preview

Preparation resources
Use mail merge to send personalized e-mail messages to your e-mail address list
Make labels for a mass mailing
Use mail merge to create and print letters and other documents

 


QUESTION 1
You type a document and you want to insert header from third page. Which of the following technique will you use to accomplish the task?

A. Go to the third page and insert header.
B. Use a Quick Style.
C. Use page break.
D. Use section break.

Answer: D


QUESTION 2
You have finished typing a document of about 500 pages and now you are reviewing it. You are currently on the fourth page. What will you do to quickly go to the last page?

A. Use the Go To tool.
B. Use the Find tool.
C. Use the Replace tool.
D. Scroll the document and go to the last page.

Answer: A


QUESTION 3
You work in an office and you are assigned with the task of writing a document. In the document, there are some words that need reference. What will you do to give the reference for the words on the same page?

A. Create footnote.
B. Type the reference at the end of the page.
C. Create header.
D. Create footer.

Answer: A


QUESTION 4
You work in an office and you are assigned with the task of preparing a document. You have inserted some images in the document. What will you do to insert a list of all the captions of the images along with the page numbers they appear on?

A. Insert an Index.
B. Insert Table of Contents.
C. Insert Table of Authorities.
D. Insert Table of Figures

Answer: D

 

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1.0 Create and Manage Worksheets and Workbooks

1.1 Create Worksheets and Workbooks
This objective may include but is not limited to: creating new blank workbooks, creating  new  workbooks
using templates, importing files, opening non native files directly in  Excel, adding worksheets to existing workbooks, copying and moving worksheets

1.2 Navigate through Worksheets and Workbooks
This objective may include but is not limited to: searching for  data within a workbook,  inserting hyperlinks, changing worksheet order, using Go To, using Name Box

1.3 Format Worksheets and Workbooks
This objective may include but is not limited to: changing worksheet tab color, modifying page setup, inserting and deleting columns and rows, changing workbook  themes, adjusting row height and column width, inserting watermarks, inserting headers and footers, setting data validation

1.4 Customize Options and Views for Worksheets and Workbooks
This objective may include but is not limited to: hiding worksheets, hiding columns and rows, customizing the Quick Access toolbar, customizing the Ribbon, managing macro
security, changing workbook views, recording simple macros, adding values to workbook properties, using zoom, displaying formulas, freezing panes, assigning  shortcut keys, splitting the window

1.5 Configure Worksheets and Workbooks to Print or Save
This objective may include but is not limited to: setting a print area, saving workbooks in alternate file formats, printing individual worksheets, setting print scaling, repeating headers and footers, maintaining backward compatibility, configuring workbooks to print, saving files to remote locations

2.0 Create Cells and Ranges

2.1 Insert Data in Cells and Ranges
This objective may include but is not limited to: appending data to worksheets, finding and replacing data, copying and pasting data, using AutoFill tool, expanding data across columns, inserting and deleting cells

2.2 Format Cells and Ranges
This objective may include but is not limited to: merging cells, modifying cell alignment and indentation, changing font and font styles, using Format Painter, wrapping text within cells, applying Number formats, applying highlighting, applying cell styles, changing text to WordArt

2.3 Order and Group Cells and Ranges
This objective may include but is not limited to: applying conditional formatting, inserting sparklines, transposing columns and rows, creating named ranges, creating outlines, collapsing groups of data in outlines, inserting subtotals

3.0 Create Tables

3.1 Create a Table
This objective may include but is not limited to: moving between tables and ranges, adding and removing cells within tables, defining titles

3.2 Modify a Table
This objective may include but is not limited to: applying styles to tables, banding rows and columns, inserting total rows, removing styles from tables

3.3 Filter and Sort a Table
This objective may include but is not limited to: filtering records, sorting data on multiple columns, changing sort order, removing duplicates

4.0 Apply Formulas and Functions

4.1 Utilize Cell Ranges and References in Formulas and Functions
This objective may include but is not limited to: utilizing references (relative, mixed, absolute), defining order of operations, referencing cell ranges in formulas

4.2 Summarize Data with Functions
This objective may include but is not limited to: utilizing the SUM function, utilizing the MIN and MAX functions, utilizing the COUNT function, utilizing the AVERAGE function

4.3 Utilize Conditional Logic in Functions
This objective may include but is not limited to: utilizing the SUMIF function, utilizing the AVERAGEIF function, utilizing the COUNTIF function

4.4 Format and Modify Text with Functions
This objective may include but is not limited to: utilizing the RIGHT, LEFT and MID functions, utilizing the TRIM function, utilizing the UPPER and LOWER functions, utilizing the
CONCATENATE function Create Charts and Objects

5.1 Create a Chart
This objective may include but is not limited to: creating charts and graphs, adding additional data series, switching between rows and columns in source data, using Quick Analysis

5.2 Format a Chart
This objective may include but is not limited to: adding legends, resizing charts and graphs, modifying chart and graph parameters, applying chart layouts and styles, positioning charts and graphs

5.3 Insert and Format an Object
This objective may include but is not limited to: inserting text boxes, inserting SmartArt, inserting images, adding borders to objects, adding styles and effects to objects, changing object colors, modifying object properties, positioning objects

Analyze your data instantly
Format your chart
Create an organization chart using SmartArt Graphics

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Exam 77-418 Word 2013

Published: February 28, 2013
Languages: English
Audiences: Information workers
Technology: Microsoft Office 2013 suites
Credit toward certification: MOS

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft
Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

Create and manage documents
Create a document
Creating new blank documents, creating new documents using templates, importing files, opening non-native files directly in Word, opening a PDF in Word for editing
Navigate through a document
Searching for text within document, inserting hyperlinks, creating bookmarks, using Go To
Format a document
Modifying page setup, changing document themes, changing document style sets, inserting simple headers and footers, inserting watermarks, inserting page numbers
Customize options and views for documents
Changing document views, using zoom, customizing the quick access toolbar, customizing the ribbon, splitting the window, adding values to document properties, using show/hide, recording simple macros, assigning shortcut keys, managing macro security
Configure documents to print or save
Configuring documents to print, saving documents in alternate file formats, printing document sections, saving files to remote locations, protecting documents with passwords, setting print scaling, maintaining backward compatibility

Preparation resources
Basic tasks in Word 2013
Create your first Word 2013 document (training)
Move around in a document using the navigation pane

Format text, paragraphs, and sections

Insert text and paragraphs
Appending text to documents, finding and replacing text, copying and pasting text, inserting text via AutoCorrect, removing blank paragraphs, inserting built-in fields, inserting special characters
Format text and paragraphs
Changing font attributes, using find and replace to format text, using format painter, setting paragraph spacing, setting line spacing, clearing existing formatting, setting indentation, highlighting text selections, adding styles to text, changing text to WordArt, modifying existing style attributes
Order and group text and paragraphs
Preventing paragraph orphans, inserting breaks to create sections, creating multiple columns within sections, adding titles to sections, forcing page breaks

Preparation resources
Insert fields
Copy formatting using the format painter
Add a page break

Create tables and lists
Create a table
Converting text to tables, converting tables to text, defining table dimensions, setting AutoFit options, using quick tables, establishing titles
Modify a table
Applying styles to tables, modifying fonts within tables, sorting table data, configuring cell margins, using formulas, modifying table dimensions, merging cells
Create and modify a list
Adding numbering or bullets, creating custom bullets, modifying list indentation, modifying line spacing, increasing and decreasing list levels, modifying numbering

Preparation resources

Insert a table
Convert text to a table or a table to text
Change bullet style

Apply references

Create endnotes, footnotes, and citations
Inserting endnotes, managing footnote locations, configuring endnote formats, modifying footnote numbering, inserting citation placeholders, inserting citations, inserting bibliography, changing citation styles
Create captions
Inserting endnotes, managing footnote locations, configuring endnote formats, modifying footnote numbering, inserting citation placeholders, inserting citations, inserting bibliography, changing citation styles

Preparation resources
Add footnotes and endnotes
Create a bibliography

Insert and format objects
Insert and format building blocks
Inserting quick parts, inserting textboxes, utilizing building locks organizer, customizing building blocks
Insert and format shapes and SmartArt
Inserting simple shapes, inserting SmartArt, modifying SmartArt properties (color, size, shape), wrapping text around shapes, positioning shapes
Insert and format images
Inserting images, applying artistic effects, applying picture effects, modifying image properties (color, size, shape), adding uick styles to images, wrapping text around images, positioning images

Preparation resources
Quick parts
Change the color of a shape, shape border, or entire SmartArt graphic
Move pictures or clip art

 

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QUESTION 1
Your work at ABC.com includes the preparation of company documents using Microsoft Office
Word 2010.
You are in the process of typing a 50 page document. You want to use different headers and
footers throughout the document.
How can you insert a header on pages 10 to 20 without the header appearing on the other pages
in the document?

A. You should make use of the Section Break function on the Page Layout tab before inserting the
header.
B. You should select pages 10 to 20 and using the Insert Header function on the Insert tab.
C. You should make use of the Insert Header function on the Insert tab from any page in the
document then specifying the page numbers in the header properties.
D. You should make use of the Page margin function on the Page Layout tab before inserting the
header.

Answer: A

Explanation:


QUESTION 2
You work in the office at ABC.com. You are using Microsoft Office Word 2010 to prepare a
document.
You have added a picture to your document. You want to change the Color Saturation of the
picture to 0%.
How would you change the Color Saturation of the picture in the document?

A. You should make use of the Corrections function on the Format tab.
B. You should make use of the Themes function on the Page Layout tab.
C. You should make use of the Font Effects function on the Format tab.
D. You should make use of the Color function on the Format tab.

Answer: D

Explanation:


QUESTION 3
Your work at ABC.com includes the preparation of company documents using Microsoft Office
Word 2010.
You are writing some documentation for a company product. You need to add a note that refers to
a piece of text within the document.
Which function of Word 2010 should you use?

A. You should make use of the Text Box function on the Insert tab.
B. You should make use of the Cross-reference function on the References tab.
C. You should make use of the Footnote function on the References tab.
D. You should make use of the Footer function on the Insert tab.

Answer: C

Explanation:


QUESTION 4
You work at ABC.com. You are using Microsoft Office Word 2010 to review a document written by
your manager. While reviewing the document, you notice a section that you think should be
changed. You want to insert a comment to recommend the change.
On which tab would you find the New Comment option?

A. Insert.
B. Page Layout.
C. References.
D. Review.
E. View.

Answer: D

Explanation:


QUESTION 5
You work in the office at ABC.com. You use Microsoft Office Word 2010 to create and edit
company documents.
Different text formats, fonts and text sizes are used throughout the document. You need to simplify
the task of applying formats to different sections throughout the document.
What is the easiest way to apply several formats to sections of text in the document?

A. You should consider creating a theme using the Themes function on the Page Layout tab.
B. You should consider selecting the text and using the formatting tools in the Font group on the
Home tab.
C. You should consider creating a Quick Style using the Styles function on the Home tab.
D. You should consider making use of the WordArt function on the Insert tab.

Answer: C

Explanation:

 

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Introduction
It’s always a good idea to take stock of your skills, your pay, and your certifications. To that end, following is a review of 15 of the top-paying certifications for 2014. With each certification, you’ll find the average (mean) salary and a brief description.

Based on the 2014 IT Skills and Salary Survey conducted by Global Knowledge and Penton and completed in October 2013, the rankings below are derived from certifications that received the minimum number of responses to be statistically relevant. Certain certifications pay more but are not represented due to their exclusive nature. Examples include Cisco Certified Internetworking Expert (CCIE) and VMware Certified Design Expert (VCDX). This was a nationwide survey, and variations exist based on where you work, years of experience, and company type (government, non profit, etc.).

1. Certified in Risk and Information Systems Control (CRISC) – $118,253
The non-profit group ISACA offers CRISC certification, much in the way that CompTIA manages the A+ and Network+ certifications. Formerly, “ISACA” stood for Information Systems Audit and Control Association, but now they’ve gone acronym only.

The CRISC certification is designed for IT professionals, project managers, and others whose job it is to identify and manage risks through appropriate Information Systems (IS) controls, covering the entire lifecycle, from design to implementation to ongoing maintenance. It measures two primary areas: risk and IS controls. Similar to the IS control lifecycle, the risk area spans the gamut from identification and assessment of the scope and likelihood of a particular risk to monitoring for it and responding to it if/when it occurs.

Since CRISC’s introduction in 2010, more than 17,000 people worldwide have earned this credential, The demand for people with these skills and the relatively small supply of those who have them result in this being the highest salary for any certification on our list this year.

To obtain CRISC certification, you must have at least three years of experience in at least three of the five areas that the certification covers, and you must pass the exam, which is only offered twice a year. This is not a case where you can just take a class and get certified. Achieving CRISC certification requires effort and years of planning.

2. Certified Information Security Manager (CISM) – $114,844

ISACA also created CISM certification. It’s aimed at management more than the IT professional and focuses on security strategy and assessing the systems and policies in place more than it focuses on the person who actually implements those policies using a particular vendor’s platform.

More than 23,000 people have been certified since its introduction in 2002, making it a highly sought after area with a relatively small supply of certified individuals. In addition, the exam is only offered three times a year in one of approximately 240 locations, making taking the exam more of a challenge than many other certification exams. It also requires at least five years of experience in IS, with at least three of those as a security manager. As with CRISC, requirements for CISM certification demand effort and years of planning.

3. Certified Information Systems Auditor (CISA) – $112,040
The third highest-paying certification is also from ISACA; this one is for IS auditors. CISA certification is ISACA’s oldest, dating back to 1978, with more than 106,000 people certified since its inception. CISA certification requires at least five years of experience in IS auditing, control, or security in addition to passing an exam that is only offered three times per year.

The CISA certification is usually obtained by those whose job responsibilities include auditing, monitoring, controlling, and/or assessing IT and/or business systems. It is designed to test the candidate’s ability to manage vulnerabilities, ensure compliance with standards, and propose controls, processes, and updates to a company’s policies to ensure compliance with accepted IT and business standards.

4. Six Sigma Green Belt – $109,165
Six Sigma is a process of analyzing defects (anything outside a customer’s specifications) in a production (manufacturing) process, with a goal of no more than 3.4 defects per million “opportunities” or chances for a defect to occur. The basic idea is to measure defects, analyze why they occurred, and then fix the issue and repeat. There is a process for improving existing processes and a slightly modified version for new processes or major changes. Motorola pioneered the concept in the mid-1980s, and many companies have since followed their examples to improve quality.

This certification is different from the others in this list, as it is not IT specific. Instead, it is primarily focused on manufacturing and producing better quality products.

There is no organization that owns Six Sigma certification per se, so the specific skills and number of levels of mastery vary depending on which organization or certifying company is used. Still, the entry level is typically Green Belt and the progression is to Black Belt and Master Black Belt. Champions are responsible for Six Sigma projects across the entire organization and report to senior management.

5. Project Management Professional (PMP) – $108,525
The PMP certification was created and is administered by the Project Management Institute (PMI®), and it is the most recognized project management certification available. There are more than half a million active PMPs in 193 countries worldwide.

The PMP certification exam tests five areas relating to the lifecycle of a project: initiating, planning, executing, monitoring and controlling, and closing. PMP certification is for running any kind of project, and it is not specialized into sub types, such as manufacturing, construction, or IT.

To become certified, individuals must have 35 hours of PMP-related training along with 7,500 hours of project management experience (if they have less than a bachelor’s degree) or 4,500 hours of project management experience with a bachelor’s or higher. PMP certification is another that requires years of planning and effort.

6. Certified Scrum Master – $107,396
Another project management-related certification, Certified Scrum Master is focused on software (application) development.

Scrum is a rugby term; it’s a means for restarting a game after a minor rules violation or after the ball is no longer in play (for example, when it goes out of bounds). In software development, Scrum is a project management process that is designed to act in a similar manner for software (application development) projects in which a customer often changes his or her mind during the development process.

In traditional project management, the request to change something impacts the entire project and must be renegotiated-a time-consuming and potentially expensive way to get the changes incorporated. There is also a single project manager.

In Scrum, however, there is not a single project manager. Instead, the team works together to reach the stated goal. The team should be co-located so members may interact frequently, and it should include representatives from all necessary disciplines (developers, product owners, experts in various areas required by the application, etc.).

Where PMP tries to identify everything up front and plan for a way to get the project completed, Scrum takes the approach that the requirements will change during the project lifecycle and that unexpected issues will arise. Rather than holding up the process, Scrum takes the approach that the problem the application is trying to solve will never be completely defined and understood, so team members must do the best they can with the time and budget available and by quickly adapting to change.

So where does the Scrum Master fit in? Also known as a servant-leader, the Scrum Master has two main duties: to protect the team from outside influences that would impede the project (the servant) and to chair the meetings and encourage the team to continually improve (the leader).

Certified Scrum Master certification was created and is managed by the Scrum Alliance and requires the individual to attend a class taught by a certified Scrum trainer and to pass the associated exam.

7. Citrix Certified Enterprise Engineer (CCEE) – $104,240
The CCEE certification is a legacy certification from Citrix that proves expertise in XenApp 6, XenDesktop 5, and XenServer 6 via the Citrix Certified Administrator (CCS) exams for each, the Citrix Certified Advanced Administrator (CCAA) for XenApp 6, and an engineering (advanced implementation-type) exam around implementing, securing, managing, monitoring, and troubleshooting a complete virtualization solution using Citrix products.

Those certified in this area are encouraged to upgrade their certification to the App and Desktop track instead, which focuses on just XenDesktop, taking one exam to become a Citrix Certified Professional – Apps and Desktops (CCP-AD). At this point though, the CCEE is available as long as the exams are available for the older versions of the products listed.

8. Citrix Certified Administrator (CCA) for Citrix NetScaler – $103,904
The CCA for NetScaler certification has been discontinued for NetScaler 9, and those with a current certification are encouraged to upgrade to the new Citrix Certified Professional – Networking (CCP-N). In any case, those with this certification have the ability to implement, manage, and optimize NetScaler networking performance and optimization, including the ability to support app and desktop solutions. As the Citrix certification program is being overhauled, refer to http://training.citrix.com/cms/index.php/certification/ to view the certifications available, upgrade paths, etc.

9. Certified Ethical Hacker (CEH) – $103,822
The International Council of E-Commerce Consultants (EC-Council) created and manages CEH certification. It is designed to test the candidate’s abilities to prod for holes, weaknesses, and vulnerabilities in a company’s network defenses using techniques and methods that hackers employ. The difference between a hacker and a CEH is that a hacker wants to cause damage, steal information, etc., while the CEH wants to fix the deficiencies found. Given the many attacks, the great volume of personal data at risk, and the legal liabilities possible, the need for CEHs is quite high, hence the salaries offered.

10. ITIL v3 Foundation – $97,682
IT Infrastructure Library (ITIL®) was created by England’s government in the 1980s to standardize IT management. It is a set of best practices for aligning the services IT provides with the needs of the organization. It is broad based, covering everything from availability and capacity management to change and incident management, in addition to application and IT operations management.

It is known as a library because it is composed of a set of books. Over the last 30 years, it has become the most widely used framework for IT management in the world. ITIL standards are owned by AXELOS, a joint venture company created by the Cabinet Office on behalf of Her Majesty’s Government in the United Kingdom and Capita plc, but they have authorized partners who provide education, training, and certification. The governing body defined the certification tiers, but they leave it to the accredited partners to develop the training and certification around that framework.

The Foundation certification is the entry-level one and provides a broad-based understanding of the IT lifecycle and the concepts and terminology surrounding it. Anyone wishing for higher-level certifications must have this level first, thus people may have higher certifications and still list this certification in the survey, which may skew the salary somewhat.

For information on ITIL in general, please refer to http://www.itil-officialsite.com/. Exams for certification are run by ITIL-certified examination institutes as previously mentioned; for a list of them, please refer to http://www.itil-officialsite.com/ExaminationInstitutes/ExamInstitutes.aspx.

11. Citrix Certified Administrator (CCA) for Citrix XenServer – $97,578
The CCA for XenServer certification is available for version 6 and is listed as a legacy certification, but Citrix has yet to announce an upgrade path to their new certification structure. Those with a CCA for Citrix XenServer have the ability to install, configure, administer, maintain, and troubleshoot a XenServer deployment, including Provisioning Services. As the Citrix certification program is being overhauled, refer to http://training.citrix.com/cms/index.php/certification/ to view the certifications available, upgrade paths, etc.

12. ITIL Expert Certification – $96,194
The ITIL Expert certification builds on ITIL Foundation certification (see number 10 above). It is interesting that ITIL Expert pays less on average than ITIL Foundation certification. Again, I suspect the salary results may be somewhat skewed depending on the certifications actually held and the fact that everyone who is ITIL certified must be at least ITIL Foundation certified.

To become an ITIL Expert, you must pass the ITIL Foundation exam as well as the capstone exam, Managing Across the Lifecycle. Along the way, you will earn intermediate certifications of your choosing in any combination of the Lifecycle and Capability tracks. You must earn at least 22 credits, of which Foundation accounts for two and the Managing Across the Lifecycle exam counts for five. The other exams count for three each (in the Intermediate Lifecycle track) or four each (in the Intermediate Capability track) and can be earned in any order and combination, though the official guide suggests six recommended options. The guide is available at http://www.itil-officialsite.com/Qualifications/ITILQualificationScheme.aspx by clicking on the English – ITIL Qualification Scheme Brochure link.

13. Cisco Certified Design Associate (CCDA) – $95,602
Cisco’s certification levels are Entry, Associate, Professional, Expert, and Architect. Those who obtain this Associate-level certification are typically network design engineers, technicians, or support technicians. They are expected to design basic campus-type networks and be familiar with routing and switching, security, voice and video, wireless connectivity, and IP (both v4 and v6). They often work as part of a team with those who have higher-level Cisco certifications.

To achieve CCDA certification, you must have earned one of the following: Cisco Certified Entry Networking Technician (CCENT), the lowest-level certification and the foundation for a career in networking); Cisco Certified Network Associate Routing and Switching (CCNA R&S); or any Cisco Certified Internetwork Expert (CCIE), the highest level of certification at Cisco.
You must also pass a single exam.

14. Microsoft Certified Systems Engineer (MCSE) – $95,276
This certification ranked number 14 with an average salary of $95,505 for those who didn’t list an associated Windows version and $94,922 for those who listed MCSE on Windows 2003, for the weighted average of $95,276 listed above.

The Microsoft Certified Systems Engineer is an old certification and is no longer attainable. It has been replaced by the Microsoft Certified Solutions Expert (yes, also MCSE). The Engineer certification was valid for Windows NT 3.51 – 2003, and the new Expert certification is for Windows 2012. There is an upgrade path if you are currently an MCSA or MCITP on Windows 2008. There is no direct upgrade path from the old MCSE to the new MCSE.

15. Citrix Certified Administrator (CCA) for Citrix XenDesktop – $95,094
The CCA for XenDesktop certification is available for versions 4 (in Chinese and Japanese only) and 5 (in many languages including English). Those with a current certification are encouraged to upgrade to the new Citrix Certified Associate – Apps and Desktops (CCA-AD). In any case, those with this certification have the ability to install, administer, and troubleshoot a XenDesktop deployment, including Provisioning Services and the Desktop Delivery Controller as well as XenServer and XenApp. As the Citrix certification program is being overhauled, refer to http://training.citrix.com/cms/index.php/certification/ to view the certifications available, upgrade paths, etc.

Rounding Out the Top 25

A few popular certifications just missed the Top 15 cut due to a low total number of responses or an average (mean) pay just outside the threshold. Due to their popularity, I have included them for informational purposes.

Certification Average Pay
CISSP: Certified Information Systems Security Professional $114,287

MCSE: Microsoft Certified Systems Engineer 2003 $94,922

RHCSA: Red Hat Certified System Administrator $94,802

VCP-DCV: VMware Certified Professional – Data Center Virtualization $94,515

JNCIA: Juniper Networks Certified Internet Associate $94,492

MCTS: Windows Server 2008 Applications Infrastructure Configuration $91,948

MCITP: Enterprise Administrator $91,280

CCNP: Cisco Certified Network Professional $90,833

WCNA: Wireshark Certified Network Analyst $88,716

CCNA R&S: Cisco Certified Network Associ te Routing and Switching $81,308


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With the new technologies coming in the market every other day, life has become advanced these days. In this modern era, you have to be on your toes all the time especially if your career in related to the field of IT: one has to stay updated with all the latest programs and their features in order to stay ahead of his peers. For instance, there was a time when Gramophone was the invention of the century but then it was replaced with mobile phones. Similarly, the invention of television and radio created quite a heap in the early 20th century but later on, the thunder was stolen by computers in the late 20th century.

In this day and age, computers and internet have become the center of attention. Consequently, IT has become the most popular field. IT experts are quite in demand these days; but with the emergence of new programs every other day, they have to keep up with the latest technology in order to stay ahead in the race. One way of staying ahead is the certification courses. These courses ensure that the candidate has attained all the latest knowledge and is ready to roll in the world of technology.

This article will discuss some of the most popular certification courses offered by Microsoft.

Microsoft Technology Associate

This is a certification course designed for the starters: people who want to start their line of business in the field of technology. Accordingly, it tests the fundamentals of IT and validates that the candidates have a basic understanding of the essentials. This course has been divided into three tracks and the candidates can choose any one of the tracks, depending on their preference. The tracks are: IT infrastructure, Database Design and Developer.

Microsoft MCSA- Windows Server 2008
This exam is designed for the IT personnel and it validates their skills in Server Networking management. IT professionals and System Administrators are suggested to take MCSA- Windows Server 2008 exam especially if they are looking forward to earning their MCSE certification.

Microsoft MCSA- Windows Server 2012
This certification exam is an advanced level exam which validates that the candidates have sufficient knowledge of Windows Server 2012 for its proper installation, configuration and working. MCSA- Windows Server 2012 certified can easily get the position of Network Administrator, Computer Systems Administrator or Computer Network Analyst.

Microsoft MCSE- Server Infrastructure
This certification course is designed for IT experts and it will get you the title of ‘Solutions Expert’. It tests individual’s skills in effectively and efficiently running a modern data center with some experience in virtualization storage and networking, identity management and systems management.

Microsoft MCSE- Desktop Infrastructure
This course validates that the individuals can manage desktops and devices, while maintaining their security and integrity, from anywhere around the globe. It also tests individuals’ expertise in application and desktop virtualization together with remote desktop services. With this certification in hand, you can easily qualify for a job of Data and Application Manager or Desktop and Device Support Manager.

Microsoft MCSE- Messaging
This certification is an expert level certification and it validates that the applicant has relevant skills in order to increase user productivity and flexibility. It also validates that the person has sufficient knowledge as to how to improve data security and reduce data loss. After passing this certification exam, candidates can easily qualify for the position of Network and Computer System Administrator.

Microsoft  MCSE- Communication
This certification validates candidates’ expertise in using Lync Server to create an effective communication path that can be accessed from all around the globe. This certification is also an expert level certification and you can easily qualify for the position of Network and Computer System Administrator with it.

Microsoft  MCSE- SharePoint

This Microsoft Certified Solutions Expert certification course verifies that the candidates have the necessary expertise to share, synchronize and organize the data across the organization. SharePoint 2013 is the updated version of Microsoft Office, and passing this certification can get you a job of Systems or Network Analyst.

Microsoft MCSD- SharePoint Application

This Microsoft Certified Solutions Developer certification course is another of expert level certification courses which validates individuals’ expertise in web programming. It also requires the individuals to design and develop applications with Microsoft SharePoint. With this certification, you can easily secure the position of Software Developer or Web Developer.

Microsoft Private Cloud

MCSE- Private Cloud certification course tests candidates’ expertise to manage Private Cloud computer technologies. It also verifies that the candidate can implement these technologies in a way to optimize service delivery. You can easily get the position of Server Administrator and Network Manager with this certification on your resume.

Microsoft System Center Configuration Manager
Microsoft System Center Certification focuses on the skills to manage computer and clients. The candidates should be able to configure, administer and deploy System Center 2012 in order to pass this exam. You can earn the title of Microsoft Certified Technology Specialist through this certification.

Microsoft Server Virtualization
This certification verifies that the candidate is familiar with Server Virtualization, both on Windows Server and System Center. This course expands individual’s expertise and skills in order for him to meet the rapidly modernizing technological business needs, and it can get him the title of Microsoft Specialist in no time.

Microsoft Office Certifications
Microsoft offers many certifications that verify candidates’ skills in handling and using Microsoft Office Applications. These certifications start from beginners level and go up to the master level. Microsoft Office Specialist is a beginner level certification whereas Microsoft Office Specialist Expert is an advanced level certification. Last but not the least; Microsoft Office Specialist Master is a master level certification.

Microsoft MCSA- Office 365
This course focuses on individual’s skills in handling Office 365 together with productivity tools and cloud-based collaboration. This certification can easily get you the position of Cloud Application Administrator or SaaS Administrator.

Microsoft Dynamics

This Microsoft Certified Technology Specialist certification confirms an individual’s expertise in Microsoft dynamics: a specific module can be chosen for this certification. However, this certification will be withdrawn from the market, at the end of this year, and replaced with the new ones.


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Study finds the merely Office applications are still in used daily is Outlook, which is terrible news for Microsoft.

So Microsoft won’t be pleased to see this new survey from SoftWatch. In a 3 month research involving 148,500 employees at 51 global companies, SoftWatch discover that 7 in 10 employees were barely using Office, and those who did just used it to sight documents or for very light editing. The report is available as a PDF.

Windows and Office: Microsoft has 2 cash cows. They assist offset losers like Bing and Windows Phone and give the huge profits that the non-sexy groups, like tools and server applications, don’t provide.

On standard, employees spent about 48 minutes per day using Microsoft Office. About two thirds of that time was spent on Microsoft Outlook, checking and responding to email. Excel was next, with just eight minutes of usage per day.

The study divided users into important users, light users, viewers, and inactive users. A full 30% of employees never used Excel or Word or used it only to view documents sent to them.

PowerPoint, the leader of presentations, has been knocked down to minimal use. The research found only about one in 19 users could be described as heavy users.

Now, it needs to be noted that SoftWatch sells analytics products specially geared toward serving a corporation determine whether moving some staff from more costly licenses like Microsoft Office to cheaper applications like Google would help reduce expenses. SoftWatch is also a Google Applications reseller.

So they have a point when they say transitioning light Office users to Google Applications can save a company up to 80% to 90% on their Microsoft licensing cost, but they also have a dog in that fight.

And of course, Microsoft has made its own shift with Office, transitioning many clients to the on-demand version, Office 365. Since Microsoft changed how it breaks out its income, we can’t determine whether Office sales are down from last year.

Obviously my observation is skewed, but one thing SoftWatch didn’t give details is where all those Office users go. If they have indeed abandoned Word and Excel and Powerpoint, what are they using in its place? That is something every body would like to know.


 

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Also, Office for iPads, Ballmer misquoted, Michael Dell predicts no corporate rush to Windows 8

While it lacks the mobility usually associated with this class of device, there’s an 80-inch tablet serving the head of Microsoft as a wallboard and as a substitute for other work-related gear.

“Steve Ballmer has an 80-inch Windows 8 tablet in his office. He’s got rid of his phone, he’s got rid of his note paper. It’s touch-enabled and it’s hung on his wall,” the company’s vice president Frank Shaw told wired.co.uk. “It’s his whiteboard, his email machine … and it’s a device we’re going to sell.”

MORE: Windows RT management could be a key to success for Windows 8 tablets

While there’s not a huge consumer market yet for such enormous tablets, that could change over time as customers become familiar with these devices and their demands change, Shaw says. “It’s not a consumer thing now, but we know historically that that’s how all things start,” Shaw told wired.co.uk. “The idea that there should be a screen that’s not a computer, we’ll laugh at that in two years.”

A Sharp 80-inch touchscreen running Windows was demonstrated at CES earlier this year, but Ballmer’s jumbo tablet is something different, made by a different manufacturer, Shaw says.

This screen size goes well beyond the 27-inch “family hub” device described in a Building Windows 8 blog earlier this year that details how to scale the operating system to different screen sizes, but that was not a comprehensive list. “Windows will support just about any screen dimension so long as the graphics driver and hardware combination provide the correct information to Windows,” the blog says.
Office for iOS?

The rumor has popped up again, this time from mobile news site bgr.com, that Microsoft plans to release a complete Office suite for iPads and Android tablets. This rumor comes from “a reliable source,” the site says.

Contributing doubt to this rumor is that doing so would shoot Microsoft’s Windows RT efforts in the foot, something the company is certainly capable of and that in the big picture may be a good tradeoff.

Windows RT, as the ARM-based Windows 8 offering is known, is the closest thing Microsoft will have to an iPad, and like Apple does for the iPad, Microsoft is limiting what software customers can add to it. One of the features Windows RT comes with is a bundle of four out of seven Office applications. (Word, Excel, PowerPoint and OneNote included; Outlook, Publisher, Access left out.)

So that would be a worse package than the “complete Office suite” described in the rumor. Why would Microsoft introduce a tablet whose major differentiator is that comes with some Office and then make a better package of Office apps available for iPads? Doesn’t make sense.

Of course Microsoft wants to do a lot more than sell Windows RT. It may make more sense and more money to, say, make the very popular iPad more friendly to work environments with some Microsoft software that reaps licensing fees. The company could reap additional license revenues for software to manage the devices.
Microsoft: Ballmer misquoted on Windows 8 uptake estimate

Steve Ballmer predicts that 500 million devices will run Windows 8 by the end of next year, wire service Agence France-Press reported, but Microsoft says that’s not what he really said.
The startling estimate would represent an amazing adoption rate for a new operating system, particularly one so different from its predecessor. So startling, in fact, that it turns out not to be true, or at least that’s what Microsoft says in response to the unsurprising flood of skeptical commentary about the number.

So what did he say? According to Microsoft, Ballmer was regurgitating numbers the company floated last year when it said that if all the current Windows devices were upgraded to Windows 8 that number could be reached. Big difference and a big if.
Michael Dell on Windows 8
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Businesses won’t rush their Windows 8 upgrades, Dell founder Michael Dell predicts, according to a transcript of the company’s earnings call.

“We don’t see — corporations are still adopting Windows 7, so we don’t think there’ll be a massive adoption of Windows 8 by corporations early on,” Dell says.

That doesn’t mean Dell isn’t interested in the new operating system and its potential for consumer devices. “[C]learly, there’s Windows 8 dynamic, but that’s much more of a consumer business impact relatively late in the year but won’t necessarily impact our overall commercial business,” Dell says.

In fact, he says, Windows 8 has compelling new capabilities that Dell plans to support with its hardware. “But certainly, the addition of capacitive touch capability into Windows 8, we think, will be a welcome addition and will have a full complement of products at time of launch,” he says.
Flash for Metro version of Internet Explorer 10

Windows 8 supports two versions of Internet Explorer 10: “the new Internet Explorer in the Windows Metro style UI experience that is optimized for touch devices, and the familiar browsing experience of Internet Explorer for the desktop,” says Microsoft.

And, the company says in a March 13 article, “only supports plug-ins in Internet Explorer for the desktop.” Many thought that meant IE10 for Metro wouldn’t support Adobe Flash, but would instead rely on HTML5 to support rich Web features.

Now rumor has it that Flash will be integrated into IE10 by Microsoft itself, and employing a version that suits Microsoft after it combed through the actual source code and tweaked it to its liking, according to Within Windows.

“Microsoft does work closely with Adobe, closely enough that Adobe actually provided Microsoft with source code access to Flash, allowing them to seamlessly integrate the technology into IE10,” the site says. “Thus, Microsoft did not need to make an exception to its no-add-on policy for Internet Explorer Metro.”

If true, that means users of IE 10 Metro will have a better experience at more sites

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Information Technology industry could be said to be entering in the forth wave, previous generation focused on speed, navigation, now the IT industry demands on security, reliability, and performance. The internet has become today’s single most important business platform, enabling connectivity to the entire IT major solutions providers, including Microsoft, Cisco, CompTIA, IBM, HP, Avaya, your are all well aware that a major problem in the IT industry is that there is a lack of quality here, we now turn to looking at larger issues and strategy required to enable companies to manage there business.

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Our Certification Microsoft MCTS Exams Preparation Materials provide you everything you will need to take a certification examination.

This Microsoft Certification is created and designed for information technology (IT) professionals who work in the complex computing environment of medium-sized to large companies and who also plan to take the Microsoft Certified Technology Specialist (MCTS) 70-642 exam. We assume that before you begin using this kit you have a solid foundation-level understanding of Microsoft Windows server operating systems and common Internet technologies.

What you will learning in 70-642 Exams:
■ Configure IP addressing, routing, and IPsec
■ Configure name resolution using Domain Name System (DNS)
■ Configure remote and wireless network access
■ Configure Network Access Protection (NAP)
■ Configure file and print services
■ Monitor and manage a network infrastructure

Details are researched and produced by Certification Experts who are constantly using industry experience to produce precise, logical and verified explanations for the answers.

You may get questions from different web sites or books, but logic is the key. Microsoft MCTS Exam Preparation from certkingdom include: Comprehensive MCTS brain dumps questions with complete details Detailed explanations of all the questions (when available) Questions accompanied by exhibits Verified Answers Researched by Industry Experts Drag and Drop questions as experienced in the MCTS study guides and Actual Exams Questions updated on regular basis These questions and answers are backed by our GUARANTEE. Like actual certification exams our product is in multiple-choice questions (MCQs). Our Microsoft MCTS Exam will provide you with exam questions and verified answers that reflect the actual exam.

Most of the training tools require two computers or virtual machines running Windows Server 2008 using the default settings. “Protecting Network Traffic with IPSec,” require a third such computer or virtual machine.) All lab computers must be physically connected to the same network for most lessons. However, some lessons will describe different network configurations. We recommend that you use an isolated network that is not part of your production network to perform the practice exercises in this training.

To minimize the time and expense of configuring physical computers, we recommend that you use virtual machines for the computers. To run computers as virtual machines within Windows, you can use Virtual PC 2007, Virtual Server 2005 R2, Hyper-V, or third-party virtual machine software.

Make use of the Testing Engines that are available, as well as the free Webcasts. Practice test material is just for that… PRACTICE. It may help you pass the test but believe me you will only last one day in a job if you don’t know what you are doing, so if you use practice material, read the question and if you don’t know the answer, research it and learn it, don’t just memorize the answer….I will tell you right now that their answers are not always right.

If your ready for career change and looking for Microsoft MCTS Training, Microsoft MCITP Training or any other Microsoft Certification preparation get the best online training from Certkingdom.com they offer all Microsoft, Cisco, Comptia certification exams training in just one Unlimited Life Time Access Pack, included self study training kits including, Q&A, Study Guides, Testing Engines, Videos, Audio, Preparation Labs for over 2000+ exams, save your money on boot camps, training institutes, It’s also save your traveling and time. All training materials are “Guaranteed” to pass your exams and get you certified on the fist attempt, due to best training they become no1 site 2012.

About The Author
Hi I educated in the U.K. with working experienced for 5 years in multinational companies, As an IT Manager and IT Instructor, I am attached with certkingdom.com here they provide IT exams study material, the study materials included exams Q&A with Explanation, Testing Engine, Study Guides, Training Labs, Exams Simulations, Training Videos, Audio Exams Training, etc. for certification like MCTS Training, MCITP MCTS, MCSD, MCSA, MCSE Training, CCNA exams preparation, CompTIA A+ Training, and more Certkingdom.com provide you the best training 100% guarantee. “Best Material Great Results”

My Specialties
I’ve worked with a lot of technologies, but these are where my focus has been in recent years:
* Microsoft SQL Server (particularly high availability and disaster recovery)
* VMWare Virtualization
* Oracle (yes, Oracle, I’ve worked on 7-11)
* Microsoft Clustering
* Red Hat Linux (I can still write shell scripts)
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As the your know that getting good job you need pass Microsoft exams and get certified to eligible for the job. Some Microsoft exams are not as simple and easy to pass; you need get the core concept of the exam this article will help you to under stand Microsoft Server 2008 for the exams of 70-640, 70-642.
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WHAT IS WINDOWS SERVER 2008
Windows Server 2008 R2, or simply R2 for short, is the second release of Windows Server 2008 . It isn’t a completely new release, but rather adds additional features and refinements to the existing release . In this book, we focus on the new features and refinements in R2 . We assume you have at least a general knowledge of Windows Server, and that you have some familiarity with Windows Server 2008, although we don’t assume you’re actively running Windows Server 2008 . Where an R2 feature is a refinement of a feature that was new in Windows Server 2008, we provide background on the Windows Server 2008 feature to provide context .

THE ROLE OF SERVER ADMINISTRATOR
Windows server administrators who are responsible for hands-on deployment and day-to-day management of Windows-based servers for large organizations . Windows server administrators manage file and print servers, network infrastructure servers, Web servers, and IT application servers . They use graphical administration tools as their primary interface but also use Windows PowerShell commandlets and occasionally write Windows PowerShell scripts for routine tasks and bulk operations . They conduct most server management tasks remotely by using Terminal Server or administration tools installed on their local workstation .

9 THINGS YOU NEED TO KNOW ABOUT WINDOWS SERVER 2008
1. What’s New in Windows Server R2
2. Installation and Configuration: Adding R2 to Your World
3. Hyper-V: Scaling and Migrating Virtual Machines
4. Remote Desktop Services and VDI: Centralizing Desktop and Application Management
5. Active Directory: Improving and Automating Identity and Access
6. The File Services Role
7. IIS 7.5: Improving the Web Application Platform
8. DirectAccess and Network Policy Server
9. Other Features and Enhancements

Make use of the Testing Engines that are available, as well as the free Webcasts. Practice test material is just for that… PRACTICE. It may help you pass the test but believe me you will only last one day in a job if you don’t know what you are doing, so if you use practice material, read the question and if you don’t know the answer, research it and learn it, don’t just memorize the answer….I will tell you right now that their answers are not always right.

If your ready for career change and looking for Microsoft MCTS Training, Microsoft MCITP Training or any other Microsoft Certification preparation get the best online training from Certkingdom.com they offer all Microsoft, Cisco, Comptia certification exams training in just one Unlimited Life Time Access Pack, included self study training kits including, Q&A, Study Guides, Testing Engines, Videos, Audio, Preparation Labs for over 2000+ exams, save your money on boot camps, training institutes, It’s also save your traveling and time. All training materials are “Guaranteed” to pass your exams and get you certified on the fist attempt, due to best training they become no1 site 2012.

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